What Our Clients Say
We let our clients’ success stories speak for themselves.
Ambotiq built a custom AI assistant that helped me cut support time by 50%.
Thanks to the AI assistant built by Ambotiq, our customer communication has drastically improved. We’ve not only saved 50% of our support time, but also significantly enhanced the overall customer experience.
Meet the Founder
Jan Rieck-Blankenburg and his experienced team have been building automations and AI-driven workflows for e-commerce brands and agencies for over 3 years. Together, they’ve successfully completed more than 100 projects — helping businesses streamline processes, automate customer support, and boost revenue with AI assistants that truly understand what customers need.
Smart & Simple
Boost your results while reducing the effort.
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Increase Sales
Missed sales hold your growth back. Our AI systems boost your revenue and turn website visitors into real customers.
⚡️
Save Time
Time is the most valuable resource we have. Let our systems handle the tasks so you can focus on growth and innovation.
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Enhanced Quality
Mistakes cost trust. Our systems eliminate them, set new quality standards, and put you ahead of the competition.
Satisfaction Guarantee
You're Covered. We work with you until you’re fully satisfied — or you get your money back. No questions asked.
Frequently Asked Questions
We’ve answered the most common questions about our AI assistants, automation process, and how we help your business grow. Still curious? Feel free to reach out — we’re happy to help.
How does an AI Assistant work?
Unlike a flow-based chatbot, an AI agent uses artificial intelligence and natural language processing to understand complex customer inquiries with flexibility.
It’s trained with real examples, can recognize when to hand off a conversation to a human (handover topics), and is capable of performing actions on its own — like product recommendations, order changes, or cancellations.
Can AI Agents perform actions on their own?
Yes — the AI agents we implement do far more than just answer questions.
They’re capable of performing actions independently, such as placing orders, scheduling appointments, or managing customer accounts.
This allows them to automate large parts of customer service and sales processes, significantly increasing efficiency.
At the same time, they work closely alongside your team and are designed to support—not replace—human interaction.
Will AI Agents replace humans?
AI agents are designed to support humans — not replace them.
They take over repetitive and standardized tasks, freeing up your team to focus on creative and complex work.
While AI changes the way we work, it also creates new opportunities and roles.
Human empathy, creativity, and complex decision-making remain essential.
AI complements your team and helps improve service and efficiency — but it doesn’t replace real people.
What happens if the AI Assistant can’t answer a question?
In such cases, the AI assistant can forward the inquiry to a human team member for further handling.
From our experience, at least 50% of all conversations can be handled entirely by the AI — often even more.
What are the benefits of AI Assistant?
AI chatbots are available 24/7 and respond to customer inquiries instantly — even outside business hours.
They reduce the workload for your team by handling repetitive tasks, allowing staff to focus on more complex issues and improving overall service efficiency.
Chatbots can also actively sell products, helping to increase revenue.
They’re fully scalable and easily adapt to growing volumes of customer inquiries. At the same time, they collect valuable insights into customer needs, which can be used to improve your services.
Plus, they work across multiple channels — including your website, social media, and messaging platforms — providing a seamless and consistent customer experience.
Can AI Assistants support multiple languages?
Yes, AI chatbots are multilingual and can serve customers in different languages — without adding extra costs.
Are AI Assistants secure?
Yes, AI Assistants can be built with strong security measures to protect sensitive customer data and ensure compliance with data protection regulations.
Do you always use the same solution?
No — we choose the solution that best fits your business.
We work with a wide range of providers and are verified partners with many of them to offer you the best possible option.
In special cases, we even build fully custom AI Assistants from scratch.
How long does it take to see results?
However, the exact timeline depends on the complexity of the project and the specific needs of your business.
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